Terms and Conditions.

Important information – please read carefully.

These terms and conditions apply to all contracts entered via our website partsbos.shop between EBOS SIA, Vanagkalnu 11-1, Baldones nov., Baldone, LV2125, Latvia, («we») and any natural person who is acting for purposes which are outside his business – consumer («you»).

By clicking «send order» in the order process you agree to be bound by these terms.

Processing your order

You transmit your binding order and data by clicking «send order». By clicking the button you confirm that you have reached the age of 18 years and capable to enter a contract.
After receiving your order we automatically send an email containing the following information on your order:
- description of items, amount, price
- delivery expenses that may arise
- the chosen method of payment and delivery

A contract will not be concluded before we send you an email confirming the order or inform you that your goods have been dispatched. In case we refuse your order we will inform you immediately via email.
We save your data for documentation and processing your order. In case you should not receive or lose this data, we will send you a copy on demand.

Payment

During the online order process you can choose from the following methods of payment:

Payment in advance:
We will send our banking information to your e-mail right after placing an order online at partsbos.shop
Delivery will be carried out after we have received full payment. Please note that bank transfer may take some days. If we should not receive payment within two weeks after your order we will consider it as cancelled.

PayPal:
To use this method for payment you need a PayPal-account. After sending your order you will be linked to the PayPal – Site to log in and authorize payment. Delivery will be carried out after a successful payment confirmation by PayPal. No additional fees will be charged.

Credit Card (VISA ,MASTER CARD ,MAESTRO ):
Pay with HIPAY. HiPay offers digital content publishers and e-tailers the most relevant payment methods to grow their business. Our solutions benefit from two European banking licences: payment institution and e-money issuer. With HiPay wallet you can pay without registration from all over Europe with all major bank payment methods (credit card, bank transfer, Sofort Lastschrift and many more). For more information, see www.hipaywallet.com

Title retention clause

Title to the delivered goods shall remain vested in us and shall not pass to you until the purchase price for the goods has been paid in full and received by us.

Changing, correcting or cancelling the order

Correction of orders

In case there are mistakes in your order or you wish to exchange amount or an item after sending your order you can change or correct any detail at any time, until your Goods have been dispatched, by email info@partsbos.shop or online via contact-form. There is no need to give reasons for your decision.

If you have received the ordered goods you can cancel the order by returning them to the given postal address :

EBOS SIA

Vanagkalnu 11-1 ,

Baldone, LV2125 

Latvia

The right to cancel allows you to examine the goods like you could handle them in a normal shop .The period of time to cancel or return the Goods ends on the expiry of  14 (fourteen) days beginning with the day after the day on which you receive the ordered goods. In case we should not provide all information according to regulation 7 (DSR 2000) in writing or another durable medium, that are:

• the identity of the supplier and, where the contract requires payment in advance, the supplier’s address;
• a description of the main characteristics of the goods or services;
• the price of the goods or services including all taxes;
• delivery costs where appropriate;
• the arrangements for payment, delivery or performance;
• the existence of a right of cancellation ;
• the cost of using the means of distance communication where it is calculated other than at the basic rate;
• the period for which the offer or the price remains valid; and
• where appropriate, the minimum duration of the contract, in the case of contracts for the supply of goods or
• services to be performed permanently or recurrently;
• you shall only be liable for any loss of value of the goods if such loss of value can be attributed to handling of the goods that is not necessary to check their condition, properties and functioning.

These terms and conditions, the stated period of 14 days begins with the day after the day on which you receive this written information.

In order to meet the deadline for cancellation, it is sufficient to send the notice concerning the exercise of the right to cancel before the cancellation deadline expires.

There is no right to cancel for the delivery of goods, if these were inseparably mixed with other goods after delivery due to their properties.

Furthermore, please be informed that you must reimburse us for any loss of value that can be attributed to handling of the goods that was not necessary to check their condition, properties and functioning. There are court decisions to the effect that the installation of automobile parts is also “not necessary.”

Delivery, Times

After receiving your order we will process and deliver your goods as soon as possible. The items will be dispatched within three business days after receiving payment. In case that there are problems causing a delay we will inform you immediately.
Please let us know, if you have not received shipment within four weeks. If goods should get lost on the way we will resupply as soon as possible or refund ,by your choice. Our liability for lost goods is limited to replacing them within a reasonable time.
Apart from your general right to cancel an order, you have the right to rescind your order if you have not received the goods within 30 days after the day you have submitted your order by email, letter or online via contact-form. You will be treated as if you had never submitted it. All payments will be refunded within 15 days after we have received your notice.
We cannot be held responsible for any delay caused by acts of nature or strike (force majeure). If the goods ordered are not available, we reserve the right not to deliver it. If necessary, we will inform you about this.

Returns and Refunds

Before returning any component, please email or call for instructions. Only parts that were not installed and are in original undamaged packaging are eligible for return unless other arrangements are made. All returns must be accompanied by a copy of the original invoice or equivalent information in another format. We cannot magically divine who a part came from when it is received with no paperwork! We desire happy repeat customers and will provide prompt personal attention to resolve any rare difficulty that might occur. We will inspect returned items and reserve the right to deny credit if the items are no longer in "NEW" condition . Buyer pays for return shipping.

Warranty Information

All of our products are covered by a 6 month, unlimited mileage warranty unless otherwise specified. Not covered in the case of an injection pump / injector warranty are damage due to water, gasoline, or other contaminants in the fuel. Operating any injection pump on any fuel other than commercially available petroleum diesel including biodiesel and any homemade blends many result in jeopardizing the warranty if the damage is determined to have been caused by said alternate fuel. Please discuss this with us on an individual basis if you are thinking about an alternate fuel.

We will not be responsible for loss of use, personal injury, or any incidental or consequential damage to an engine, or otherwise caused, or purported to be caused, by any product. All warranties cover parts only. Labor to replace a component is not covered. Also not covered is any damage caused through improper operation or installation. In no case shall our warranty liability be greater than the original purchase price of the part. We will send to you an exchange item only after verification the defective merchandise. The purchaser agrees that any legal action must be brought in Latvia.

Reclamation

Send reclamations to the following address: info@partsbos.shop
Theme: Purchase order or invoice number

It is necessary to indicate the number of the commodity with a defect or of the commodity the reclamation is send for. Also it is necessary to describe the defect. Depending on the defect or damage category, period of reclamation may take 1 to 8 weeks. After this time expires, you will get a new part or we will refund you its cost.
Payment by cash is ruled out.

During the period of guarantee, commodities with order number or invoice number indication are sent to the following address:

EBOS SIA
Vanagkalnu 11-1, Baldones nov.
Baldone, LV2125
Latvia

Write on the package: RETURN OF GOODS

Limitation of Liability

No regulation in these terms excludes or limits our liability for death or personal injury caused by our negligence and we cannot be held liable for consequential (indirect), special or punitive loss, damage, costs or expenses, for instance loss of data caused by a product, loss of profit, loss of income; waste of time, free time.
We can also not be responsible for damage caused by wrong assembly or installation of a product that is not caused by improper instructions received from us, omissions of maintenance or misuses disregarding the given instructions .

We accept liability only for Goods which are proved faulty by reason of our negligence. Our liability is excluded in case of damage is caused by a third person, for instance by the producer of the delivered Goods and he or his insurance company can be claimed in priority.
We will not be liable for any failure in the performance of any of our obligations caused by force majeure (catastrophe, nature, strike). Our total liability will not exceed 100% of the price payable for delivered Goods caused by one or several events .We may at our discretion suspend or terminate the supply of any goods or services if your payment for goods or services is subsequently declined, stopped or does not clear in full in our account for any reason whatsoever or howsoever caused or otherwise you default in any of your obligations under the Contract or any other agreement with us.

Law and Jurisdiction

This Contract will be governed by Republic of Latvia law and you consent to the non-exclusive jurisdiction of the Latvian courts in all matters regarding it.

Delivery Policy

We do our best to keep items in stock, and to ship within 36 hours, excluding weekends, holidays, and other extenuating circumstances. Please see shipping info page for more information. In the event that a shipping delay is expected longer than what is normally considered commercially acceptable, we may attempt to notify you and provide the option to cancel the order if desired. If an item is of extremely urgent nature, it is always a best practice to communicate with any merchant regarding the availability of the item and shipping time before placing the order, and also to communicate this within the order itself. Once an item is shipped, delivery time is out of our control.

Personal data

You can always visit our site partsbos.shop without having to enter you personal data. The only data saved is that provide you access, without specifying personal data (Internet Service Provider or the name of the files required). This data is used exclusively to improve our Internet offer and not to collect personal information.
We consider your personal data only when you send it to us voluntarily during the order process or when registering to get our information. The data you send to us is used without your consent only to fulfil your order. After concluding the contract and the payment, your data is blocked for further use and after the expiration of tax and trade procedures is removed, if you do not insist on further use. When you sign up to receive information, your email is used with your consent for personal advertising purposes, as long as you do not cancel your subscription.

Privacy Policy

We may collect personal information entered by you that is needed to process and record your order. You may request your personal information which we hold about you under the Data Protection Act 1998 via email or the contact form.
If you believe that any data we are holding on you is incorrect or incomplete, please write to or email us as soon as possible via email or contact-form. We will correct data found to be incorrect.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information only if you tell us that you wish this to happen.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

Information, changing or deleting data

Under the EU Data Protection Act at any time you have the right for information and the right to change or delete your saved data. If there are any legal, contractual, trade or tax terms or reasons not to delete your personal data, they will be blocked.

Information Security

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is strictly limited to our data controller, data processer, data protection officer who need access to such data to perform their assigned job duties. We have built up recovery system to prevent your data from destruction, loss, alteration, unauthorized disclosure caused by automatic technology.

It is important that you take precautions to protect against unauthorized access to your account credentials, and computer or other devices. “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed .If you notice such kind of personal data breach, please immediately contact us. We will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. PARTSBOS has set up Data Protection Officer(DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, you are free to inform us of your requirement. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

Security Policy

We employ the use of secure servers (SSL), encryption technology (256bit capable), and other industry standard security procedures to transmit and process your payment information. We are COMODO ,HIPAY and PayPal verified, and are PCI (Payment Card Industry) compliant. Our servers are hosted in an environment with world-class physical and electronic security systems and are tested regularly to prevent and mitigate vulnerabilities. You can shop on our website with the comfort of knowing your payment data is secure.

Cookies

We use cookies on various partsbos.shop pages to make visiting our web site more attractive and easier and make it possible to use certain features. Cookies are small text files that remain on your computer. Most of cookies we use are deleted from your hard drive after the browser session. They are called session cookies. Other cookies (long-term cookies) remain on your computer for a long time and allow us to identify you when you visit our site next time. Our partners are prohibited to use or process personal data. Most browsers accept cookies by default. You can change your security settings and accept or deny the temporary and saved cookies. In case you deactivate the cookies, come features on our site won’t be available. Some web pages may be displayed incorrectly. In order to use our shopping cart, temporary cookies must be enabled!

Other:

This site is operated by EBOS SIA. Charges on your credit card billing statement will appear as "EBOS SIA" All amounts listed on this site are in EURO.

By ordering from this site, you agree to all terms and conditions.

Copyright Protection

Unless otherwise stated, all rights, including copyright, in the content of these partsbos.shop web pages are owned and controlled for these purposes by EBOS SIA.
In accessing partsbos.shop web pages, you agree that you may only download the content for your own individual and non-commercial use.
You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these partsbos.shop pages for any other purpose whatsoever, in any medium, without the prior written permission of EBOS SIA.
partsbos.shop uses Copyscape and other means to regularly monitor web sites for any signs of copyright infringement.

Our policy summary:

We believe in the golden rule and aim to provide a purchase experience that we ourselves would reasonably expect to enjoy. We desire life-long friends and customers and will conduct our business transactions in such a way as to achieve that result. Thank you for being a prospective customer.